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Pilot

AI-Powered
Help Center

Meet our all-new AI-powered Help Center. Search the handbook directly from IMS, ask open ended-questions, and so much more.

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Meet our AI Agent

Getting Started

To get started, simply click on the help center icon on the bottom right-hand side of IMS. This will open up the help center, welcoming you to the home page. Here you will find a variety of options to access the information you are looking for.

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Search the Knowledge Base

On the help center home page, you can quickly access the handbook without leaving IMS, simply type in a prompt into the search bar under Discover More, and get your results in seconds.

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Ask Anything

If you have a question, change tabs at the bottom of the help center to “Messages”, and click “Ask a Question”. This will open up IMSpector, and AI-based bot that will promptly find an answer to any question you may have.

Join the Pilot

Want to be one of the first to try out our new AI-Powered Help Center? Fill out the form below and we will get in touch with you to see if you are eligible to join the pilot.