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Support Services

Personalized support for your every need.

a man with headphones supporting callers with their problems

Cenosco offers personalized support for all our products. One of our values is being supportive, and we reflect it through our services. We have an international support desk managed by a team of skilled IT professionals.

Questions?

Get in touch today and we'll walk you through our processes.

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Implementing our solutions

Explore what you can expect in terms of support when implementing our solutions.

Solutions

Personalized support

We don’t believe in chatbots, so there’s always an expert answering your queries.

Data Enhancement

Is your data old, full of duplicates, or in dire need of updating? We can help you!

Custom Dashboards

Do you need to build a dashboard with data you find hard to understand? We take a personalized approach in assisting you.

Creating Queries

We can help you set up automatic report exports to the format of your liking.

Dynamic Forms

Let us take a closer look at your needs and create a custom checklist for you on IMS.

STO Dedicated Support

You’ll never need to worry about long ticketing queues for your critical questions.

Interactive Online Knowledge Base

Our products come with an incredible knowledge base that guarantees efficient self-service support and a stress-free user experience.

The SaaS Advantage

Thanks to our web-based approach, you don’t need to use your own IT infrastructure. This will reduce the overall number of IT support resources needed to run and maintain your new solution.

Training

We also provide a variety of training on our tools and relevant methodologies. Click here to explore them.

“The solution to the issue was clear and can be followed. Also, good response time.”

Ben Project Director